$228M Blown on Customizing Salesforce

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How Billing Spreadsheets Are Bad for Charity

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Why Aren't Big Companies Doing Flintstones?

How Important is the Volunteer Experience?

Things I Want to Understand Better

Scheduling

Reworking the Data Manually is the Wrong Solution

Implementing SaaS is the Opposite of Human-Centred Design

From Flintstone to Full Solution in 9 Weeks (Offer Letters)

Mapping Current and Future State Business Processes Is a Waste of Money

Vendor Trap: Paying for Industry Features

Are Charities Immune to Cyberattack?

How CrowdStrike Brought Down 8.5M Computers & What We Can Learn